Rift VisionSupport
Contact support
Email dev@pocketforgelabs.com with your phone model and what happened. In the app, Settings → Help → Report an issue fills in your app version and phone for you. We usually answer within two business days.
Common questions
A card was recognised as the wrong printing.
Hold the card still with its bottom-left corner in view: the collector number decides between printings that share their art. Tap the card in the tray to fix it by hand, or use Settings → Help → Report an issue so we can improve the scanner.
Scanning is slow or misses cards.
Scan in a well-lit room: dim light is the most common cause. Keep the card inside the gold frame, use the 0.6x zoom close to the card, and tilt foils slightly to avoid glare.
How do I move my collection to a new phone?
Make a backup in Settings → Backup (a file, or Google Drive with Pro), install Rift Vision on the new phone and restore it there. Videos stay in the old phone’s gallery.
I bought Pro. How do I get it on a new phone?
Sign in to the same Google Play or Apple account, open Settings in the app and tap Restore purchase.
How do refunds work?
Purchases are handled by Google Play or the App Store. Request a refund from the store you bought through, under its refund policy.
Is Rift Vision made by Riot Games?
No. It is an independent fan-made tool, not affiliated with or endorsed by Riot Games.
More help
- The full user guide is in the app: Settings → Help.
- How to delete your data
- Privacy policy · Terms of service